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Which is the correct option to complete the text below?
The Letter Always Wins
Somehow ________ our several ways to contact a company and complain ________ products (email, toll free numbers, ________ person), the old-fashioned letter still seems to win.
Case in point. This week Smucker's Jam agreed to replace two of my grandmother's Pineapple Jams that she had ordered. She talked ________ them ________ the phone and they apologized ________ the bad packaging. But it was her letter that got her two free replacements.