About the factors in strategic assessment on IT...

457941200061935

Ano: 2012Banca: COPS-UELOrganização: SEAP-PRDisciplina: Tecnologia da Informação: GovernançaTemas: ITIL Framework

About the factors in strategic assessment on ITIL, choose the correct alternative.

In Threats and Opportunities, a question such as “What makes the service provider special to its business or customers?” must be asked.

Strengths and Weaknesses are the attributes of the organization, for example, resources and capabilities, service quality, operating leverage and so on.

In the Business Strategy, questions such as “How will the Service Provider know when it is successful?” and “When must those factors be achieved?” must be asked.

Distinctive Competencies are the perspectives, positions, plans and patterns received from a business strategy.

Critical success factors include competitive thinking about issues such as the vulnerability to substitution of the service provider and likely means to outperform competing alternatives.

Gabarito comentado

Anotações

Marcar para revisão

Reportar erro

457941200061935

Ano: 2012Banca: COPS-UELOrganização: SEAP-PRDisciplina: Tecnologia da Informação: GovernançaTemas: ITIL Framework

About the factors in strategic assessment on ITIL, choose the correct alternative.

In Threats and Opportunities, a question such as “What makes the service provider special to its business or customers?” must be asked.

Strengths and Weaknesses are the attributes of the organization, for example, resources and capabilities, service quality, operating leverage and so on.

In the Business Strategy, questions such as “How will the Service Provider know when it is successful?” and “When must those factors be achieved?” must be asked.

Distinctive Competencies are the perspectives, positions, plans and patterns received from a business strategy.

Critical success factors include competitive thinking about issues such as the vulnerability to substitution of the service provider and likely means to outperform competing alternatives.

Gabarito comentado

Anotações

Marcar para revisão

Reportar erro

About the factors in strategic assessment on ITIL, choose the correct alternative.

Questões relacionadas para praticar

About the factors in strategic assessment on ITIL, choose the correct alternative.

Questões relacionadas para praticar